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FREQUENTLY ASKED QUESTIONS
Questions? We have answers
Does creamAI support GPT-5?
Yes, we support GPT-5, the GPT-4 family, Claude 4.5, Google Gemini and all other successful language models. You can use them all and set your own default mode.
What makes creamAI GDPR compliant?
creamAI ensures GDPR compliance through lawful, fair and transparent data processing by collecting only necessary data. We ensure data accuracy, limit storage duration and implement robust security measures. Our systems are hosted in European GDPR-compliant SOC 2-certified data centers and DIN ISO/IEC 27001-certified servers in Germany. Our main model GPT4o is hosted in Stockholm via Microsoft Azure, where Microsoft guarantees that the data is handled in accordance with the GDPR and OpenAI has no access to it.
In which data center is creamAI operated?
Our infrastructure includes SOC 2-certified data centers in Europe and DIN ISO/IEC 27001-certified data centers in Germany. Image generation takes place in Europe and worldwide. You will soon be able to decide whether you want to use a European or a global model. Our development teams are based in Munich, Germany.
Is creamAI a ChatGPT alternative?
Both creamAI and ChatGPT use GPT-5 models, but creamAI uses GPT-5 models hosted in the EU - so your data doesn't leave the EU - and supports models from leading vendors as well as open source alternatives. creamAI offers you features to increase your efficiency that ChatGPT does not, such as presets and templates. It also has a built-in prompt library, agents and workflow features and enables team collaboration.
Which LLM is used by creamAI?
We support 200+ LLMs, so you can freely choose between GPT 5, GPT 4.1/4.5, Claude 4.5, Google Gemini 2, Grok 4 and many other successful LLMs.
Does creamAI have an API?
We are working on one standardized API. Feel free to contact us for more insights.
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Security
At creamAI, security is paramount. We enforce strict protocols, limit data access, and continuously improve our defenses.
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Company
creamlabs AI GmbH
Amalienstr. 71, 2 RGB 80799 München
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